Find Your Perfect Ride – Discover a wide range of vehicles tailored to your preferences. Our Herbie.AI can help you find the ideal car that matches your style, budget, and requirements. Start your journey today.
Instant Assistance, Anytime, Anywhere – Experience instant support and guidance with our chatbot. From troubleshooting to scheduling test drives, our virtual assistant is here to make your automotive journey seamless and hassle-free.
Digital Auto Assistant
The automobile industry is undergoing rapid digital transformation. Customers today expect an omnichannel experience where they can easily find information, get assistance, and conduct transactions across websites, apps, calls, emails and social media. However, managing these complex customer journeys manually is challenging for dealers and OEMs. This is where Herbie.AI can help by being available 24/7 to address basic customer needs, freeing up your staff to focus on more complex tasks.
Our solution leverages the latest advances in natural language processing to understand customer intents through conversation. It has been designed based on insights from hundreds of customer interactions to intuitively guide discussions across a variety of scenarios related to purchasing, financing, insurance, service and more.
Enhanced Customer Experience: Customers can get their queries resolved instantly through conversational self-service without waiting on phone calls or store visits. This improves satisfaction levels.
Increased Dealership Efficiency: Basic FAQs and inquiries that take up significant dealer associate time can now be automatically handled. This allows them to devote more attention to sales and customer relationships.
Actionable Business Insights: The conversational data captured is analyzed to gain a deeper understanding of customer pain points, purchase considerations, common objections and more through their own words and terminology. This powers better marketing and product strategies.
Personalized Engagement: Through intelligent profiling, the bot can have individualized follow-up discussions and even adapt its personality based on attributes like age, location and previous interactions to truly customize the experience.
By analyzing historical and real-time customer data, AI assistants uncover invaluable insights. They identify the attributes of top spenders to replicate successes, pinpoint source markets or vehicle types, determine the most engaging amenities and spot emerging trends or pain points. Staff make smarter, more lucrative decisions informed by AI-driven intelligence.
Finally, AI systems easily adapt copy, features and dialog flows to regional languages and cultures. Herbie.AI deliver hyper-personalized service whether interacting with domestic or international visitors. Anthropic ensures ethical, unbiased conversations as well. In today's experience-driven travel sector, conversational AI presents a major opportunity to redefine Automobile Industry.
Smart Solutions
Customers
General / Company / Vehicle information
Test Drive Booking / Feedback
Vehicle Comparisons - Features
Financing Options
Insurance Options, Quotes
Service Options, Delivery Tracking
Service Reminders, Service booking, Issues for Service
Service Delivery / Feedback
Warranty Details & Claims
Feedback
Get information / details about the Vehicle
Accounts Management
Outstanding Receivable customer wise
Yet to raise Invoice customer wise
Outstanding Receivable
Receivable Forecasting
Cash flow Plans for
Outstanding Payable
Upcoming Payments
Payment Approvals
Credit / Debit Notes